Privacy Policy

Universal Facility Cleaning LLC ("UFC Cleaning," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect the following types of information:

Personal Information You Provide

When you fill out a contact form, request a quote, or book a service, we may collect:

• Your name
• Email address
• Phone number
• Service address or location
• Details about the services you're requesting
• Any additional information you choose to provide in a message

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device type and operating system
• Pages visited and time spent on our site
• Referring website or source
• General geographic location (city/region level)

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and service requests
• Provide quotes and schedule services
• Communicate with you about your projects
• Improve our website and user experience
• Analyze website traffic and usage patterns
• Send follow-up communications related to your inquiry (you can opt out at any time)
• Comply with legal obligations

Cookies & Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. These may include:

• Essential cookies: Required for the website to function properly.
• Analytics cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).
• Advertising cookies: Used to measure the effectiveness of our advertising campaigns (e.g., Google Ads conversion tracking).

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

Google Analytics & Google Ads

We use Google Analytics to understand website traffic and Google Ads to measure advertising performance. These services may collect data about your browsing behavior using cookies. Google's use of this data is governed by Google's Privacy Policy.

You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service providers: Trusted third-party tools that help us operate our website and manage inquiries (e.g., form processing, email delivery).
• Legal requirements: When required by law, regulation, or legal process.
• Business protection: To protect the rights, property, or safety of UFC Cleaning, our customers, or others.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, provide our services, and comply with legal obligations. When your data is no longer needed, we will securely delete or anonymize it.

Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications
• Withdraw consent where applicable

To exercise any of these rights, please contact us using the information below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us: